INTRODUCTION
www.tadhgfla.com (trading as Tadhg O’Flaherty – Author) appreciates having you as a customer and trusting us with your private information. We are an Irish based company, retailing in digital eBooks. This privacy policy is your protection when using this website, and a statement from us that we will treat such information in the strictest of privacy.
DATA COLLECTED
Data Storage Location
www.tadhgfla.com is based in Ireland with our servers being located in U.S.A. Our hosting provider HostMonster with servers located in Phoenix, Arizona will be the sole storage location for the website (tadhgfla.com), our product database as well as our customers’ personal information. While these servers are outside of the EU they, HostMonster, gives written assurance of its EU GDPR compliance. You can read more about HostMonster’s EU GDPR compliance in their Data Processing Agreement.
Registration Data
If you choose to register an account with us, we will store the following, as mandatory fields;
- First name
- Last name
- Display name
- eMail address
We will also store any additional (optional) personal details that you wish to add to your profile. You can edit personal information at any time. Website administrators and other staff can also see and edit this information. We reserve the right to edit, amend, add to, or alter your personal details at any time.
Purchase Data
When making a purchase on our website, your payment details will be transferred to one of our payment gateways. Credit card, debit card, and/or any other payment details entered on any of these payment gateways is not accessible by us, our staff, or website administrators.
Chat Systems
Should you use any available built-in live chat facility on our website, or contact us through WhatsApp, Skype, or any other chat system we will record and keep your personal details or chat logs associated with these systems.
Contact Form
Information submitted through our contact form will be delivered to our company eMail which is also hosted on HostMonster’s servers. While these servers are outside of the EU they, HostMonster, gives written assurance of its EU GDPR compliance.
Google Analytics
www.tadhgfla.com uses Google Analytics to collect demographic information about our site usage. No personal information about our customers is transmitted to Google or any of its partners through the use of this tracking system.
Cases For Using The Personal Data
We use your personal information in the following cases:
- Verification of registered account user during live chat and other chat sessions
- Verification of order details during purchasing assistance
- Sending marketing, news, site, policy changes by eMail
- During validation checks, random checks of accounting activity in order to prevent fraudulent transactions and ensure the security of the website, database, and/or customer details
- In cases of “registered user only” content, to make your experience more personalized
- During day-to-day administrative and accounting functions
EMBEDDED CONTENT
Pages on www.tadhgfla.com may include embeded YouTube videos. All embeded content may collect data about you, use cookies or other third-party trackers to monitor your interactions with said content. YouTube provides its own privacy policy but you have no control over what cookies are installed on your computer if viewing embedded content on our site.
COOKIES
www.tadhgfla.com uses cookies. These are small text files that are downloaded to your computer when you visit us, that help us provide you with better user experience. Cookies usually retain user preferences and store information for things like; if you’re legged on, shopping cart contents and to provide anonymous tracking data to third-party applications like Google Analytics. If you do not wish to have cookies from us interacting with your system you should disable cookies in your browser settings.
- PHPSESSID: This is used as an identifier for user sessions to determine a logged-in status between pages
- gdrp(consent_types): This is used to store consent of the users to use cookies
- gdrp(allowed_cookies): This is used to store the cookies allowed by the logged-in users and visitors
- _ga: This is used to calculate metrics for Google Analytics
- _gid: This is used to calculate metrics for Google Analytics
- _gat: This is used to throttle the request ration of data on high traffic sites
- tk_or: This cookie is used to analyse referrer behaviour for Jetpack connected sites using WooCommerce
- tk_r3d: Jetpack specific cookie for collecting internal metrics of user activity
- tk_lr: WordPress specific cookie for collecting internal metrics of user activity
NEWSLETTER & SUBSCRIPTION(S)
Upon registering for a customer account on www.tadhgfla.com you may be automatically, or in some cases manually, signed-up to our newsletter. Your user account details will then be stored on our third-party mailing system MailChimp. This automatic subscription will also apply to guest accounts.
Should you choose to no longer receive periodic eMails from the subscription service you can unsubscribe at any time through one of the periodic subscription eMails, where an unsubscribe link will normally be available in the footer of such eMails.
If you wish for your personal details to be permanently removed from MailChimp, contact us at info@tadhgfla.com and we will facilitate this deletion. We may require further personal details from you in order to facilitate such a request. Any subsequent personal information will not be permanently stored by us.
When you unsubscribe or request a full deletion from our newsletter we continue to retain your customer information, on our main servers. You may still receive eMails from time-to-time, however, these eMails may refer to, but are not limited to, important issues such as, website hacks, compromises to database, website technical issues, or other matters related to your account.
Our aim is to deliver a maximum of 1 periodic subscription eMail per week, however, it may become necessary to send at a higher frequency when necessary to do so. These eMails may contain, but are not limited to, blog posts, details of sales or promotions, discount codes to customers, or details of new products.
WHO HAS ACCESS TO YOUR DATA
If you are not a registered user of our site, there will be no personal information gathered or retained, which we can view, apart from any technical information that is gathered by our embedded cookies.
If you have signed up for an account with us and/or have previously placed an order, your personal information is stored in our database(s) and can be viewed by:
- Tadhg O’Flaherty
- Our system administrator(s)
- Our general staff
THIRD-PARTY ACCESS TO YOUR DATA
We do not share your data with any third-party in a way as to reveal any of your personal information such as eMail address, name, etc. Your payment information is shared directly, by you, to our payment gateway (Stripe). Debit or credit card information is not shared on our database.
HOW LONG WE RETAIN YOUR DATA
When you register for an account with us or place an order as a guest, your metadata is retained until such time as you request us to remove it. We use this data in order to recognize you during live chat sessions or for when you place subsequent orders, for the purposes of expediting responses and/or order dispatch.
If you register an account with us, you will have access to your user profile where you can view or edit any of your personal information at any time, with the exception of the following, which cannot be deleted (only edited);
- First name
- Last name
- Display name
- eMail address
These are mandatory fields in order to maintain an account with us. Our website administrators and staff will have access to this profile information which they can edit at any time.
You will need to contact us if you wish to request the deletion of your personal account information.
SECURITY MEASURES
We employ the SSL/HTTPS encryption protocol on all pages on www.tadhgfla.com. This ensures that all communications with our servers are encrypted and fully secure so that your personal information is not hijacked without us knowing about it / having to give permission for the transfer of information. Should there ever be a site-wide breach or a hack on our database, our system administrators will be notified and take corrective action immediately. Should any users personal information be compromised, or potentially compromised, they will be notified without undue delay.
YOUR DATA RIGHTS
General Rights
You have the legal right to request any information we hold about you on our database(s). You may request this data at any time by eMailing us at info@tadhgfla.com.
You may request, at any time, the deletion of your information from our database(s), however we may be required to retain certain information for administrative, security, and/or legal reason(s).
GDPR Rights
We intend to fully comply with the European General Data Protection Regulation ( EU GDPR), as an EU trader with EU customers.
THIRD-PARTY WEBSITES
www.tadhgfla.com may link to various third-party websites from our website. While these links may make it appear that we are partners with these third-party entities, we are not. No transmission of users personal information will ever be sent to such entities.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments to said policies, does not create rights enforceable by third parties or require the disclosure of any personal information relating to users of our site.
Should you visit any third-party site, they may begin gathering data about you, or your visit to them. www.tadhgfla.com bears no responsibility for the information collected or used by any advertiser or third-party website.
RELEASE OF YOUR DATA FOR LEGAL PURPOSES
If any government department, whithin the legal jurisdiction of Ireland and/or it’s European partners requests the release of your personal information, stricktly through legal means, we will release this information immediately and without disclosing to you (the customer) that such information has been released.
In the case of civil actions or other legal issues, we may disclose some or all of your private information to third-party legal consultants/companies. You agree that we may disclose your personal information to a third-party where we believe, in good faith, that it is desirable and right to do so.
In the event that we receive a subpoena from a foreign nation, requesting you private information, we will first clear this with the Irish government. Should it be deemed legal to abide by such a subpoena we will release your personal information immediately and without disclosing to you (the customer) that such information has been released.
We may also release some or all of your personal information to the relevant law enforcement authorities it we suspect frausulent activities. By using this site and/or purchasing from us, you release us from any damages that may arise from the release of your personal information.
AMENDMENTS
We may amend this Privacy Policy from time-to-time. In the event of an amendment to this Privacy Policy, we will make contact with any and all registered users to alert them that changes to the policy have occurred, unless such changes are minor and do not take from the overall purpose of this document.